We’ve all read many different interpretations of the events and reasons that led up to the recent turmoil that has shaken the financial industry, particularly with Silicon Valley Bank and Signature Bank. Since 2008 – when the Great Recession began – there have been...
We all wish we could see the future. Or at least spot trends before our competitors and capitalize first. Our TrendFire™ product recognizes emerging trends as they happen, providing you with valuable—and actionable—insights. It even predicts trends. Here are six...
We discuss the latest the ins and outs of social intelligence and social data with Jim Reynolds of Pulsar. About Jim: Jim Reynolds has worked in the social intelligence space since it’s beginning. He was a founding team member of Techrigy who made the first...
We discuss the latest the ins and outs of social intelligence and social data with Danny Gardner of GSK. About Danny: Danny Gardner is responsible for building out an in-house social intelligence capability at GlaxoSmithKline (GSK). He executes social listening, data...
The recent 2018 CX Index conducted by Sitel Group uncovered staggering insights regarding consumer relationships between brands and social media. 30% of consumers who have had a negative customer experience say they would share it on social media, while 49% of...
In today’s marketing world, any tweak to a social platform algorithm is cause for a red alert. Because organizations rely on LinkedIn, Instagram, Facebook, Twitter and YouTube to distribute content, even a slight change in code can disrupt an organization’s social...
