We discuss the latest the ins and outs of social intelligence and social data with Jim Reynolds of Pulsar. About Jim: Jim Reynolds has worked in the social intelligence space since it’s beginning. He was a founding team member of Techrigy who made the first...
We discuss the latest the ins and outs of social intelligence and social data with Danny Gardner of GSK. About Danny: Danny Gardner is responsible for building out an in-house social intelligence capability at GlaxoSmithKline (GSK). He executes social listening, data...
We discuss the latest trends in social intelligence with Brian Wright, a leading expert in social intelligence and former head of social intelligence at Wells Fargo. About Brian: Brian Wright has been active in social media since 2009 and has a passion for social data...
We discuss the latest the ins and outs of social intelligence and social data with Dr. Jillian Ney of the Social Intelligence Lab. About Jillian: Dr Jillian Ney is the UK’s first Dr of Social Media and a Digital Behavioural Scientist. Her personal research has focused...
We discuss the latest trends and tools in social intelligence with Leo Morejon of Applegate and the podcast Prove It Matters. About Leo: Leo Morejon is best known for distinctions such as a Guinness World Record for Most Facebook Likes, pioneering real-time marketing...
The recent 2018 CX Index conducted by Sitel Group uncovered staggering insights regarding consumer relationships between brands and social media. 30% of consumers who have had a negative customer experience say they would share it on social media, while 49% of...
