Blog & Insights

Ideas, analysis, and perspective on the shifts shaping what comes next.

When it comes to understanding consumers, businesses traditionally rely on social listening tools to track conversations and identify emerging trends. While this approach provides valuable insights, it often starts with a problem: you need to know what you’re looking for. But what if you don’t know what you don’t know? That’s where cultural listening comes in—a broader, more exploratory approach that uncovers the deeper forces shaping consumer behavior.

In this article, we’ll explore what cultural listening is, how it complements social listening, and why tools like Nichefire are leading the way in helping businesses unlock the potential of cultural insights.

What is cultural listening?

Cultural listening is the process of uncovering hidden nuances and deeper movements that shape consumer behavior. Unlike social listening, which focuses on tracking specific queries or mentions, cultural listening provides a 360-degree view of cultural trends and shifts.

It’s about understanding the why behind consumer actions—what values, behaviors, or cultural forces are influencing their decisions? With cultural listening, businesses can identify these underlying currents, fueling innovation and creating products or campaigns that align more closely with customer needs.

Why cultural listening doesn’t rely on narrow queries

Traditional social listening tools often require you to craft highly specific queries. This means you already need a hypothesis or some existing insight to guide your research. In contrast, cultural listening doesn’t require you to zoom in prematurely.

Instead, it allows you to start with a broad perspective, gathering data relevant to your topic and identifying trends you might not have considered. It reveals gaps in your knowledge and highlights related topics, communities, and even the right language to use. With cultural listening, businesses can begin their exploration without needing to already be part of the conversation.

How cultural listening fits into a social intelligence tech stack

Cultural listening isn’t a replacement for social listening—it’s a complementary tool that enhances your entire social intelligence workflow. By beginning with cultural listening, you can:

  1. Discover the big picture: Understand the overarching trends, movements, and cultural forces at play.
  2. Inform better queries: Use the insights from cultural listening to craft more targeted and effective social listening queries.

A robust cultural listening tool, like Nichefire, integrates seamlessly into your tech stack, acting as the foundation for downstream efforts. By starting with cultural insights, businesses can focus their efforts on the trends with the greatest potential, avoiding wasted time and resources.

Why choose Nichefire for cultural listening?

Nichefire is a pioneer in cultural listening, expanding the traditional social intelligence tech stack and diving into the heart of consumer culture. Here’s why it’s different:

  • No expertise needed: Nichefire eliminates the need for detailed knowledge of a topic beforehand. It identifies gaps in your understanding and provides the tools to fill them.
  • Focus on culture, not queries: Spend your time evaluating trends and insights instead of building complex queries.
  • Faster time to market: By delivering actionable cultural insights quickly, Nichefire helps you stay ahead in product development and marketing campaigns.
  • Predictive insights: Nichefire surfaces emerging cultural trends, giving your brand the strongest possible foundation for innovation.

Conclusion

Understanding consumer culture isn’t just an advantage—it’s a necessity in today’s fast-paced market. By leveraging cultural listening, businesses can move beyond narrow, query-based approaches to uncover the deeper movements shaping consumer behavior.

With tools like Nichefire, you can unlock the full potential of cultural insights, fueling smarter strategies and creating products that resonate with your audience. Start exploring the hidden nuances of consumer culture today and set your brand up for success.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

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Ideas, analysis, and perspective on the shifts shaping what comes next.

Bringing a product to market is always a gamble, but some bets don’t just miss the mark — they fall completely flat. While there’s no surefire formula for success, one critical factor stands out: understanding the cultural context in which your product will live. Without it, even the biggest brands can face spectacular failures. Here are three notable consumer packaged goods (CPG) gambles that flopped, and how a better grasp of culture could have saved them.

1. Pepsi A.M.

Back in the 1980s, Pepsi decided to tap into the breakfast beverage market with Pepsi A.M., a soda specifically marketed as a morning drink. The logic seemed simple: Americans loved soda and needed caffeine to kickstart their day. Why not combine the two?

Why It Flopped:

Culturally, breakfast is a deeply ingrained ritual for many people. Coffee and juice have long been the go-to morning drinks, tied to tradition and perceived health benefits. Pepsi ignored this cultural attachment and assumed that caffeine content alone would sway consumers. Instead, people recoiled at the idea of pairing their cereal with soda.

The Missed Cultural Insight:

Had Pepsi considered the emotional and cultural significance of breakfast routines, they might have realized that challenging such long-standing habits would require more than just caffeine content. A deeper dive into consumer behavior could have revealed the need to position the product differently — or avoid it altogether.

Mondelez understood culture better:

Mondelez International successfully launched Belvita Breakfast Biscuits by addressing the need for convenient, on-the-go breakfast options that align with modern lifestyles. These biscuits targeted busy consumers seeking a nutritious breakfast that could be eaten quickly. The brand emphasized the cultural trend toward health-consciousness and portable meals, positioning itself as both wholesome and practical.

2. Colgate Kitchen Entrees

Colgate, the dental care brand, made a puzzling decision in the 1980s to launch a line of frozen dinners. The idea was to expand its presence beyond toothpaste and dental products. Instead, it left consumers scratching their heads.

Why it flopped:

Colgate’s strong association with oral hygiene made the leap to food feel unnatural, even unsettling. Consumers couldn’t reconcile the mental image of toothpaste with the taste of lasagna or chicken entrées. As a result, the product tanked almost immediately.

The missed cultural insight:

Cultural understanding isn’t just about identifying what people want; it’s also about recognizing the limitations of your brand’s identity. Colgate failed to appreciate that its image was too tightly tied to dental health to branch into food. A cultural audit could have shown how out of sync this move was with consumer perceptions.

Dyson understood their cultural perception better:

While Dyson is traditionally known for vacuum cleaners, the brand leveraged its identity as a technology and innovation leader to expand into the hand dryer market. The Airblade succeeded because it stayed true to Dyson’s focus on engineering, efficiency, and design, aligning seamlessly with consumer expectations for the brand.

3. Wow! Chips

In the late 1990s, Frito-Lay launched “Wow! Chips,” a line of fat-free potato chips made with olestra, a fat substitute. The product promised indulgence without the guilt but quickly became infamous for its side effects, including gastrointestinal distress.

Why It Flopped:

While the idea of guilt-free snacking was appealing, the cultural trend toward transparency in food meant consumers were unwilling to overlook the unpleasant side effects. The negative press about “anal leakage” (a warning required on the packaging) overshadowed any benefits.

The Missed Cultural Insight:

Frito-Lay underestimated how much health-conscious consumers value products that balance benefits with safety and transparency. A better understanding of cultural attitudes toward health and trust in food products could have prompted a different strategy.

Halo Top understood health-conscious consumers better:

Launched in 2012, Halo Top appealed to health-conscious consumers with low-calorie, high-protein ice cream that didn’t sacrifice taste. It tapped into the demand for guilt-free indulgence, offering transparency and a balanced nutritional profile that aligned with wellness trends like macro counting and protein-rich diets.

Wrapping it Up

These three examples highlight a common thread: cultural disconnects can derail even the most well-resourced product launches. Pepsi A.M., Colgate Kitchen Entrees, and Wow! Chips all failed to account for the cultural and emotional factors driving consumer behavior. For brands, the lesson is clear: understanding the cultural context isn’t optional — it’s essential.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

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Ideas, analysis, and perspective on the shifts shaping what comes next.

Food waste is a global problem—but what if yesterday’s leftovers could be tomorrow’s gourmet snacks? Enter upcycled foods: a movement that’s not just sustainable but redefining how we think about consumption. From high-end chocolates made with cacao pulp to beer brewed from surplus bread, upcycled foods are trending. But why are they trending now — and what does that say about us?

What are upcycled foods?

Ever saved bones from a chicken to make stock later? Upcycled foods are like stock; they take ingredients that would otherwise go to waste and transform them into new, marketable products. Think misshapen vegetables turned into soups or whey from cheesemaking spun into protein-packed snacks. It’s sustainability meeting creativity, turning a problem into profit.

The economic impact of slow culture food

Don’t get lost in the feel-good story of upcycled food. It’s sustainable, but it’s also a big business. By turning waste into opportunity, companies are tapping into a multi-billion-dollar market. The economic ripple effects include job creation in innovative sectors, reduced costs for food producers, and a new category of products that command premium pricing.

By the numbers: The global upcycled food products market was valued at approximately $54.5 billion in 2022 and is projected to reach around $94.6 billion by 2032, growing at a compound annual growth rate (CAGR) of over 5.7% during the forecast period.

What upcycled food shows us about culture

The fact that upcycled food exists isn’t the insight. For many brands, simply unveiling an upcycled food line won’t be enough.

The real cultural insight is the why. When brands can understand the culture movements behind trends, they can find where their products align with their audience’s thoughts, feelings, and motivations.

Upcycled foods align with a shift toward mindful consumption, where people want to feel good about what they buy. This trend reflects broader anxieties about resource scarcity, climate change, and overconsumption—and a desire for solutions that feel tangible and empowering.

How Nichefire helps brands uncover culture

Uncovering the conversations and motivations driving trends is where Nichefire comes in. By analyzing cultural data, Nichefire helps brands identify the underlying forces shaping consumer behavior.

For upcycled food, Nichefire could reveal untapped opportunities—like how the movement intersects with Gen Z’s love of DIY or the growing preference for localism. It’s not just about jumping on the trend; it’s about anticipating the next one. With tools like Nichefire, brands can move beyond surface insights and create products and campaigns that resonate deeply, even before they’re on the radar.


Upcycled foods are more than a sustainability story—they’re a cultural movement for a world seeking smarter, more meaningful consumption. And with the right tools, brands can turn cultural insight into game-changing innovation.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

Read more
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Ideas, analysis, and perspective on the shifts shaping what comes next.

The way we eat is constantly evolving, and if you’re in the food and beverage industry, staying ahead of customer trends is key to success. In the future, how people choose, purchase, and consume food will be shaped by a mix of technology, values, and economics. Let’s dive into five things we know about the future food customer and what it means for brands looking to thrive.

1. Sustainability Will Be Non-Negotiable

Sustainability isn’t just a trend or buzzword anymore—it’s becoming a core value for consumers. In 2025, more customers will expect eco-friendly practices from the brands they choose. Nearly 60% of consumers already consider sustainability when purchasing food, and that number is only going up.

People are looking for products that have a smaller carbon footprint, use less plastic, or come from regenerative agriculture. Whether it’s compostable packaging or ethically sourced ingredients, brands need to show they care about the planet. So, get ready for a customer who not only reads your ingredients but checks your environmental credentials too.

2. Influencer-Driven Products Will Dominate

An influencer is any cultural force—whether a TikTok star, a podcast host, or a thought leader—whose brand and message can shape trends, sway opinions, and drive buying decisions. It goes beyond just paid Instagram personalities. Influencers are tastemakers whose influence spans platforms and impacts real-world choices.

The future customer will continue to be heavily influenced by social media, particularly when it comes to food choices. Platforms like TikTok and Instagram have turned everyday influencers into powerful voices in the food industry. We’ve already seen viral food trends like whipped coffee or feta pasta skyrocket in popularity overnight, all thanks to influencers.

By 2025, brands will likely collaborate even more closely with influencers to create products that not only cater to the trends they’re driving but also resonate with the audiences they can sway. Whether it’s a limited-edition flavor launched with a TikTok star or a recipe that goes viral, influencer-driven products will shape purchasing decisions. If your brand isn’t on social media collaborating with these content creators, you’ll miss a key opportunity to connect with future foodies.

3. Frugal Spending Will Shape Choices

While some consumers will prioritize sustainability and premium products, a large portion will focus on frugal spending. Economic uncertainty will continue to push shoppers toward budget-friendly options. According to a recent survey, nearly 80% of consumers have already adjusted their grocery habits to save money.

In 2025, expect people to stretch their dollars even further by seeking out affordable yet nutritious food. Brands offering value-focused products, like bulk purchases or meal kits that feed a family for less, will resonate with budget-conscious customers. It’s about giving them the most bang for their buck while still meeting their needs for convenience and quality.

4. Tech-Savvy Consumers Will Expect Convenience

The tech revolution in food isn’t slowing down. By 2025, customers will expect more convenience and customization at their fingertips. We’re already seeing it with the rise of delivery apps, smart kitchen gadgets, and AI-powered meal planning tools. In fact, 57% of consumers say they’re open to ordering groceries online more frequently in the future.

Expect apps that predict your grocery needs, voice-activated kitchen assistants, and even more personalized food recommendations based on dietary preferences and past purchases. Brands that integrate tech solutions into their customer experience will have a distinct advantage in meeting this demand for ultra-convenience.

5. Health-First Choices Will Be Priority

Health-conscious consumers are here to stay. Think about trends like clean food and gut health. By 2025, food customers will increasingly prioritize products that boost their overall well-being. Over 70% of consumers are already more focused on health post-pandemic, and this health-first mindset is expected to grow.

Whether it’s plant-based proteins, gut-friendly snacks, or immunity-boosting ingredients, brands need to cater to a growing demand for food that does more than just satisfy hunger. Customers want products that make them feel better, both physically and mentally, so expect more innovation in functional foods, like snacks that promote sleep or drinks that enhance focus.

Wrapping It Up

The food landscape in 2025 will be shaped by a mix of sustainability, tech, health, and a dash of frugality. Understanding how these factors will influence your customers is key to staying competitive in the future market. Whether you’re leaning into eco-friendly practices, partnering with influencers, or finding ways to make nutritious foods affordable, the future customer will reward brands that align with their evolving needs and values.

About Nichefire

Nichefire is a cultural listening tool that allows brands to uncover emerging trends with the power to influence their brand or product. See something in this article you’d like to explore in greater detail? Try Nichefire with a demo.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

Read more
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Ideas, analysis, and perspective on the shifts shaping what comes next.

In today’s fast-paced world, brands must continuously evolve to stay relevant. But how can companies uncover emerging trends before they become mainstream and capitalize on new opportunities? At the 2024 Observe Summit, Michael Howard, CEO of Nichefire, and Frank Gregory, Social Intelligence Lead at Nestlé USA, presented an innovative approach: leveraging cultural listening to stay ahead of market shifts.

In this article, we’ll explore how Nichefire’s predictive cultural listening is helping Nestlé USA identify emerging trends, mitigate risks, and drive product innovation in a rapidly changing consumer landscape.

The Cost of Missed Opportunities

The presentation opened with a compelling question: “What is the value of a missed opportunity?” As Michael Howard pointed out, companies that fail to innovate risk losing up to 50% of their annual revenue to more agile competitors over five years. Even more, failure to leverage emerging trends can lead to a 10% decrease in marketing ROI, while those who stay on top of innovation can grow two to three times faster than their peers.

For major companies like Nestlé, this means that understanding and acting on new cultural trends is crucial to remaining competitive. This is where Nichefire’s predictive cultural listening comes into play.

Predictive Cultural Listening: Turning Unknowns into Strategic Insights

Traditional social listening tools have long been a staple for brands wanting to track conversations, sentiment, and known topics. However, Frank Gregory emphasized that these tools are limited by the keywords and phrases we already know. What about the trends that no one has spotted yet? How can brands capture emerging cultural shifts before they gain momentum?

This is where Nichefire’s predictive cultural listening fills the gap. Rather than relying on predefined keywords, Nichefire uses AI to identify broader cultural trends and unknowns. By analyzing signals from platforms like Google, TikTok, and even Wikipedia, Nichefire detects early-stage shifts in consumer behavior that might otherwise go unnoticed. This allows companies like Nestlé to anticipate and act on new opportunities before they fully materialize.

How Nestlé Uses Cultural Listening for Innovation

Nestlé USA’s approach is an impressive example of how to combine cultural listening with traditional social intelligence. By integrating Nichefire’s insights into their broader tech stack, Nestlé democratizes cultural trend data across its departments, from consumer insights to R&D and marketing. Over 100 stakeholders within Nestlé receive automated weekly reports, highlighting key trends across various product categories such as comfort food, multicultural cuisine, and fitness.

This level of insight enables the team to make informed decisions about product development and marketing strategies. For instance, if a trend appears on the radar, the team can quickly validate it through social listening tools, identifying influencers, audience segments, and competitors associated with the trend.

Case Study: The GLP-1 Trend and Product Innovation

One standout example of this strategy in action is Nestlé’s response to the rise of GLP-1 weight loss drugs, including popular names like Ozempic and Wegovy. Using Nichefire’s predictive insights, Nestlé identified early signals of this trend months before it became widely discussed. By tracking conversations around fitness and health, they spotted influencers discussing GLP-1 drugs before the mainstream media picked it up.

Thanks to their foresight, Nestlé’s team was able to inform their frozen meals division of this emerging trend. This led to strategic planning sessions that culminated in the launch of Nestlé’s new brand, Vital Pursuit—a product line tailored specifically for consumers using GLP-1 drugs. By being the first to market with a solution that directly addressed a new consumer need, Nestlé not only capitalized on an opportunity but set the stage for long-term growth.

Foresight + Social Intelligence: The Perfect Combination

Nestlé’s success with GLP-1 weight loss drugs illustrates a powerful collaboration between foresight and social intelligence. While foresight focuses on long-term cultural shifts, such as consumer behavior changes over the next three to five years, social intelligence addresses fast-moving trends that can disrupt markets today. By blending these two capabilities, Nestlé is able to stay ahead of both slow-moving macro trends and rapidly emerging “fast culture” movements.

This holistic approach ensures that Nestlé is prepared for both the long-term evolution of consumer preferences and the short-term cultural shocks that can create new market opportunities.

The Key Takeaway: Don’t Miss Out on Opportunities in the Unknown

The main takeaway from this insightful presentation? Companies can no longer afford to rely solely on traditional social listening tools that focus on known topics. To remain competitive, brands must adopt predictive cultural listening to uncover the unknown trends shaping consumer behavior today.

Nestlé’s collaboration with Nichefire demonstrates how powerful this approach can be. By identifying emerging trends early, validating them through social listening, and acting quickly, Nestlé has been able to stay ahead of the curve and bring innovative products to market faster.

In today’s dynamic consumer landscape, those who can harness the power of cultural insights will be the ones who lead their industries into the future. Don’t miss out on the next big opportunity—start listening to culture today.

Want to see Nichefire in Action? Schedule a demo.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

Read more
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Ideas, analysis, and perspective on the shifts shaping what comes next.

The Brand That Bucks Trends

In the ever-evolving world of fashion, brands seem to come and go — except for Ralph Lauren.

Due to his immense cultural intelligence, Ralph Lauren created a brand that has stood the test of time and remains a favorite among fashion enthusiasts.

One of the key strategies that Ralph Lauren employs to stay popular is the clever use of nostalgia. By tapping into the past and evoking feelings of familiarity and sentimentality, Ralph Lauren has successfully created a timeless brand that resonates with people of all generations.

A Journey Through Time: The Iconic Polo Shirt

Introduced in 1972, the Ralph Lauren Polo has become a staple in many wardrobes around the world.

But once upon a time, the polo shirt was just a functional part of the uniform of polo players. While the exclusive sport isn’t part of most of our daily lives, Ralph Lauren saw the cultural appeal behind the sport and its style. He predicted that the polo shirt alone could give millions of people the preppy, nostalgic, casually elegant appeal the sport has.

He was right. The results are seen today from your boomer grandparents to your Gen Alpha nieces and nephews: the Ralph Lauren Polo shirt remains a symbol of “the good life.”

The Allure of Vintage-Inspired Collections

Another way Ralph Lauren capitalizes on nostalgia is through its vintage-inspired collections. The brand often draws inspiration from different eras, such as the glamorous 1920s, preppy 1980s, or streetwear of the 1990s.


Whether it’s western prints and denim, Gatsby-era suits, or streetwear throwbacks like the Snow Beach collection, Ralph Lauren creates a sense of familiarity and nostalgia that resonates with a wide variety of consumers.

A Timeless Brand with Lasting Appeal

Ralph Lauren’s ability to stay relevant over the years is a testament to its mastery of nostalgia. The brand has managed to create a unique identity that is deeply rooted in the past while still embracing the present. By incorporating nostalgic elements into its designs, Ralph Lauren appeals to customers who long for a connection to the past, as well as those who appreciate the brand’s timeless aesthetic. Whether it’s through iconic pieces like the Polo shirt or vintage-inspired collections, Ralph Lauren has successfully established itself as a brand that stands the test of time.

Conclusion

Since Ralph Lauren sold his first polo shirt in 1972, his brand has come a long way. In 2022 the company posted a 6 billion dollar revenue. The company operates stores in over 50 countries. For millions of people globally, “Polo Ralph Lauren” is a symbol of luxury and elegance.

The company’s success spawned many copycats who have achieved some version of the same success. Yet what gives Ralph Lauren its lasting power is not its ability to latch on to a trend but to harness nostalgia and use it to predict tastes.

The ability to predict and anticipate tastes didn’t come from nowhere. By tapping into culture by way of American folklore, films, music, and entertainment, his line of clothing embodied the cultural sense of nostalgia that was already there. Generations have since scratched their itch for nostalgia by turning to a polo shirt, tweed suit, or leather jacket.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

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Ideas, analysis, and perspective on the shifts shaping what comes next.

Remember Colin Frissel from Love Actually? Frustrated by his inability to find love in the UK, he goes to America to capitalize on his “cute British accent.” Colin’s resounding success is the most realistic part of the movie.

A Country Obsessed with Its Ex

The truth is, The United States broke up with England in 1776, but we never really got over them.

Americans love Britishness. One need only look at the surface level of our entertainment to discover the symptoms of Anglophilia. From The Beatles to One Direction, Sherlock Holmes to Downton Abbey, Harry Potter, and the popularity of the Premier League, Britain is a trend that doesn’t go away.

Predicting American Tastes

This cultural connection hasn’t gone unnoticed by businesses, but Virgin Atlantic is one company that studied America’s cultural fascination with England to predict the brand of “Britishness” that appealed to their deeper longings and would shape consumer behavior.

Picture of Love Actually Movie explaining what Anglophilia is
(Love Actually)
Example of Virgin Atlantic Plane

Creating a British Brand Identity

In the transatlantic market, Virgin Atlantic’s key competitor with American passengers is British Airways. But how to be more British than British Airways?

One of the key ways in which Virgin Atlantic has capitalized on the American fascination with Britain is by creating a strong British brand identity that embodies not only British elegance but British “cheek” and inherent “coolness.”

From its iconic Union Jack flying “Scarlet Lady” pinup girls on the nose to cabin crew dressed in stylish uniforms inspired by British fashion, Virgin Atlantic has been able to tap not only into American obsession with British stereotypes but also British attitudes and tastes.

Offering a Unique British Experience

Part of the American fantasy of Britain involves the cozy politeness and the friendly deference Americans come to expect from television.

Virgin Atlantic listened. From the moment travelers step on board, they are greeted with British accents and a warm, friendly service that reflects the hospitality Americans associate with England. The airline also offers a range of British-inspired amenities and services, such as a complimentary afternoon tea service charmingly named “Mile High Tea.”

It’s the shareable, British experience Americans love — and Virgin Atlantic knew they would.

Example of British Meals on Airlines
(Huffington Post)

Collaborations with British Icons

To subtly tie Virgin Atlantic in with other iconic parts of British culture, Virgin Atlantic sought collaborations with British icons and personalities to create exclusive in-flight experiences and products.

For example, Virgin Atlantic has collaborated with luxury department store Harrods to offer a curated selection of British-inspired amenity kits for its Upper-Class passengers. The airline has also teamed up with renowned British chefs to create gourmet menus inspired by British cuisine.

These collaborations not only enhance the British brand identity of Virgin Atlantic but allow the airline to tie itself in with American perceptions of British life and culture.

A Brand with a Cultural Advantage

The results?

After the renewed focus on the U.S. market and scratching the itch of cultural “anglophilia” in the early 2010s, Virgin Atlantic posted its first annual profit in 4 years. If not for the pandemic, Virgin Atlantic was on an uphill climb.

For Virgin Atlantic, it wasn’t just about putting a Union Jack on their planes. The airline’s savvy cultural intelligence allowed them to tap deeper into the culture and use it to predict tastes and provide their customers with the British experience they longed for.

As Virgin Atlantic digs its heels in to compete with its larger, older brother British Airways, they’re positioned to attract American travelers who are inexplicably drawn to “Britishness.”

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

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Ideas, analysis, and perspective on the shifts shaping what comes next.

Matcha is everywhere.

It’s at your favorite coffee shops and restaurants and even in the ice cream section at the grocery store. But only a few years ago, many American consumers would not have known what it was.
So what is it, and what led to its rise in the US?

What is matcha?

Matcha is a finely ground powder of specially grown and processed green tea leaves that originated in China and developed in Japan. The bright green tea has been used for centuries in everything from traditional ceremonies to modern food items in Japan like smoothies, ice cream, coffee, and even Kit-Kats.
Matcha is known for its earthy, natural sweetness and savory undertones. It’s complex but not off-putting to a new drinker. For a consumer desiring a subtly sweet taste, matcha is an ideal flavor.

Spotting the matcha trend early

Seeing the popularity of matcha in Japan and leveraging predictive cultural intelligence, Starbucks and other brands were able to anticipate the incoming matcha mania in the United States. They recognized the convergence of a few key cultural factors:

Culture factor 1: The growing American interest in healthy beverages

In recent years, the United States has seen a significant increase in interest in flavorful, yet healthy beverages such as smoothies, kombucha, and yerba mate. This trend reflects consumers’ growing desire for drinks that not only taste good but also contribute to their overall health and wellness.

Culture factor 2: The rise of the coffee shop

Coffee shop culture has been steadily growing in the United States, with these establishments becoming social hubs, workspaces, and places of relaxation for many Americans. This trend, coupled with Americans’ love for unique and artisanal beverages, created the perfect environment for matcha to thrive.

Culture factor 3: An obsession with all things Japan

For decades Americans have grown increasingly fascinated with Japanese culture, which has influenced a broad range of sectors, from entertainment to fashion to food. This cultural fascination has expanded American tastes, creating a market for traditional Japanese flavors, such as matcha, sushi, ramen, and onigiri that were once unfamiliar to many.

The power of meeting consumer demand right on time

Armed with accurate data and cultural insight, these brands were prepared for the matcha trend before it even arrived. From Starbucks introducing matcha-infused drinks to the emergence of matcha-flavored ice cream, they had products ready to meet the new demand as soon as it materialized.

The big results

Fast forward to today, and the matcha market in the U.S. is valued at a staggering $4.25 billion and is set to continue its upward trajectory. The brands that had the foresight to join the matcha movement early are now reaping substantial rewards.
The rise of the matcha market serves as a compelling case study of the power of predictive social intelligence in anticipating and capitalizing on consumer trends.

Food in 2025: 5 Things We Know

Discover how five key future trends—including sustainability, tech-driven convenience, and influencer power—can help food and beverage brands stay ahead and thrive in an evolving market.

Read more